Faq 1. Site is owned by Marcia Manning whom you may know from her other companies: Cross Stitch Wonders, Lickity Stitch Designs, Digi Cross Stitch, Embroidery Cafe, Digi Needlework and Woods and Quilts. 2. All counted cross stitch designs are PDF files, available for download after purchasing. 3. All sales are final due to the fact of digital delivery. If you have a problem with the file, please contact us and we'll address this issue.